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LBE Web Helpdesk 4.0.128
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File Size: 2.2 Mb

LBE Web Helpdesk 4.0.128

Released:2006-10-01
License:$950.00
Publisher:Leigh Business Enterprises Ltd.
Language:English, French, German, Spanish
Platform:Windows
Requirements:Server:IIS or PWS. Client:Any javascript enabled browser
Install:Install and Uninstall
Downloads:89
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Publisher's Description:

LBE Web Helpdesk - Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Adapts to your needs:- Easily configured to reflect the way that you work. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Scalable:- LBE Web Helpdesk can be used with the supplied Access database, Microsoft Sql Server or Oracle. Extensive Reporting:- Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting tools. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. System privileges. Manage support contracts.

Latest Changes:

Bug fixes, new features

User License Agreement:

Licence

If you agree to these terms and conditions, LEIGH BUSINESS ENTERPRISES LTD grants to

you a non-exclusive licence to use the accompanying software (the "Software") and

documentation whether printed or electronic (the "Documentation") during a Trial Period as

determined by the Software and thereafter once the appropriate licence fee has been paid to

LEIGH BUSINESS ENTERPRISES LTD.. The Software and Documentation are referred to in

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Licence

If you agree to these terms and conditions, LEIGH BUSINESS ENTERPRISES LTD grants to

you a non-exclusive licence to use the accompanying software (the "Software") and

documentation whether printed or electronic (the "Documentation") during a Trial Period as

determined by the Software and thereafter once the appropriate licence fee has been paid to

LEIGH BUSINESS ENTERPRISES LTD.. The Software and Documentation are referred to in

this Agreement as the "Licensed Materials."

Ownership

The Licensed Materials are the sole and exclusive property of LEIGH BUSINESS

ENTERPRISES LTD.. By applying the licence fee and receiving the registered version you do

not become the owner of the Licensed Materials, but are entitled solely to use the Licensed

Materials according to the terms of this Agreement.

Licence.

The licence granted to you by LEIGH BUSINESS ENTERPRISES LTD. in this Agreement

authorises you to use the Software for the specified number of concurrent users (where

applicable). Once the Trial Period has expired this agreement terminates unless you

purchase the appropriate licence fee from LEIGH BUSINESS ENTERPRISES LTD.

YOU MAY NOT USE, COPY, OR MODIFY THE LICENSED MATERIALS, IN WHOLE OR IN

PART, EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT

Term

This Agreement is effective from the date of installation. This Agreement may be terminated by

you at any time by destroying the Licensed Materials, together with any copies, modifications

and merged portions in any form. It will also terminate automatically if you fail to comply with

any term or condition of this Agreement.

Restrictions on Transfer

You may permanently transfer the Software to any other party if the other party agrees to the

terms and conditions of this Agreement, and you transfer all copies of the Licensed Materials to

that party or destroy those not transferred. By such transfer you terminate the licence granted

to you in this Agreement. You may not sublicense, assign, share, rent, lease or otherwise

transfer your right to use the Licensed Materials, nor any other rights granted to you under this

Agreement.

Restrictions against copying or modifying the Licensed Materials

The licensed Materials are copyrighted by LEIGH BUSINESS ENTERPRISES LTD.. Except as

expressly permitted in this Agreement, you may not copy or otherwise reproduce the Licensed

Materials. In no event does the limited copying or reproduction permitted in this Agreement

include the right to decompile, disassemble, or electronically transfer the Software, or to

translate the Software into another computer language.

You agree to include the copyright notice set forth in the label of the media embodying the

software on any copy of the Software in any form, in whole or in part, or if any modification of the

Software or any updated work containing the Software or any Part thereof. You also agree not to

remove any existing copyright notice from any of the Licensed Materials.

Protection and Security

You agree to use your best efforts and take all reasonable steps to safeguard the Licensed

Materials to ensure that no unauthorised person has access to them and that non authorised

copy, publication, disclosure or distribution of any of the Licensed Materials is made. You

acknowledge that the Licensed Material contain valuable confidential information and trade

secrets and that unauthorised use and copying are harmful to LEIGH BUSINESS

ENTERPRISES LTD., and that you have the confidential obligation on such valuable information

and trade secrets.

Limited Warranty

LEIGH BUSINESS ENTERPRISES LTD. warrants that the media on which the Software is

recorded will be free from defects in workmanship and materials for a period of 90 days from the

date of payment of the licence fee. If the media and dated proof of purchase are returned to

LEIGH BUSINESS ENTERPRISES LTD. within 90 days of the date of payment of the licence

fee, and if LEIGH BUSINESS ENTERPRISES LTD. determines the media to be defective and

provided the media was not subject to misuse, abuse or use in defective equipment LEIGH

BUSINESS ENTERPRISES LTD. will, at its option, (1) replace the media, or (2) refund the

licence fee paid by you, upon your return to LEIGH BUSINESS ENTERPRISES LTD. of all of

the Licensed Materials , including all copies of any portions thereof , and dated proof of payment

of the licence fee. All implied warranties on the media, including implied warranties of

merchantability and fitness for a particular purpose, are limited to the duration of the express

warranty set forth above.

In no event will LEIGH BUSINESS ENTERPRISES LTD. or any other party who has been

involved in the creation, production, or delivery of the Licensed Materials be liable for special,

direct, indirect, or consequential damages, including loss of profits, or inability to use the

Licensed Materials, even if LEIGH BUSINESS ENTERPRISES LTD. has been advised of the

possibility of such damages. In no event shall LEIGH BUSINESS ENTERPRISES LTD.'s liability

for any damages or loss to you or any other party exceed the licence fees paid for the Licensed

Materials.

General

If any provision or portion of a provision of this Agreement is determined to be invalid under any

applicable law, it shall be deemed omitted and the remaining provisions and partial provisions of

this Agreement shall continue in full force and effect.

This Agreement constitutes the entire Agreement between the parties with respect to the

subject matter hereof, and all prior Agreements, representations, statements and undertakings

are hereby expressly cancelled.

Screenshot:

Helpdesk software operated from a web browser
 

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